Unmatched Efficiency.
Every Call. Every Time.
Introducing Total Response Cloud—the future-ready call management system designed for Emergency Communications Centers.
Built with industry-leading police, fire and medical protocols at its core, our platform ensures every emergency call is prioritized, structured, and streamlined for optimal decision-making.
By focusing on call information first, Total Response Cloud equips telecommunicators with the clarity and confidence to act faster, redefining the standard for emergency response efficiency.
Faster Call Handling
Positioned before CAD, our Protocols-First workflow enables quicker and more accurate call classification, ensuring CAD receives clean, actionable data and keeping your responders safe.
Improved Consistency
Standardized workflows and industry-aligned protocols reduce variability, increasing the reliability of call handling performance across call-takers of every experience level and reducing your center’s liability risk.
Operational Resilience
Secure cloud-native technology operates seamlessly even during unprecedented surges and eliminates the need for costly IT maintenance and on-site hardware, ensuring your center is ready for the demands of today and poised for quick adaption to evolving technology.
What our Alpha sites are saying...
"Total Response Cloud is a game-changer for emergency dispatch. The Protocols-First workflow revolutionizes efficiency, ensuring dispatchers can quickly assess situations and provide the right response without delays. Its intuitive design, real-time adaptability, and seamless integration with Next Generation 911 systems empower dispatchers with the tools they need for faster, more precise, and effective emergency response. Total Response has once again set the bar for innovation in emergency communications."
Ted Sparks, ENP Director, Logan County 911 (WV)
